We are seeking a friendly, attentive, and customer-focused Waiter/Waitress to join our team. In this role, you will be responsible for ensuring guests have an excellent dining experience from the moment they are seated until they leave. The ideal candidate is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering exceptional service.
Role and Responsibilities:
Greet and seat guests in a timely and friendly manner
Present menus, answer questions, and make menu recommendations when requested
Take accurate food and beverage orders and relay them promptly to the kitchen and bar
Serve food and beverages efficiently, ensuring presentation and quality standards are met
Check in with guests to ensure satisfaction and address any issues promptly
Clear and reset tables after guests leave
Handle payment transactions accurately using the POS system
Maintain cleanliness and organization of work areas
Collaborate with kitchen and bar staff to ensure smooth operations
Follow health and safety regulations at all times
Experience:
Previous experience in a restaurant or hospitality role is preferred, but not always required
Skills:
Strong communication and interpersonal skills
Excellent customer service and problem-solving abilities
Ability to multitask and stay organized under pressure
Basic math skills for handling payments and giving change
Good memory for menus, specials, and customer preferences
Personality & Attitude:
Friendly, professional, and team-oriented attitude
Positive, can-do mindset
Attention to detail and a sense of urgency
Physical Requirements:
Ability to stand and walk for long periods (6+ hours per shift)
Must be able to carry trays, plates, and drinks (up to ~25 lbs)
Comfortable in a fast-paced, often noisy environment
Availability:
Willingness to work flexible hours including evenings, weekends, and holidays