Waiter @ Linko International Pvt Ltd

Job Summary

We are seeking a friendly, attentive, and customer-focused individual to join our team as a Waiter. The ideal candidate will ensure that our guests have a pleasant dining experience by delivering excellent customer service, taking orders, and serving food and drinks in a timely and professional manner.

Role and  Responsibilities:

• Greet and seat guests in a welcoming manner.
• Present menus, provide recommendations, and answer questions about food and beverage options.
• Take customer orders accurately and relay them to the kitchen and bar.
• Ensure all orders are served promptly and meet quality standards.
• Maintain cleanliness of the dining area, including clearing tables and resetting for new guests.
• Check on guests to ensure satisfaction with their meals and address any issues or special requests.
• Process payments, handle cash, and operate the point-of-sale  system.
• Collaborate with kitchen staff to ensure timely food preparation and presentation.
• Follow all health and safety regulations regarding food handling, cleanliness, and sanitation.
• Assist with opening and closing duties as needed.

Qualifications:

• Previous experience in a similar role preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude and a passion for customer service.
• Basic math skills for handling payments and making change.
• Ability to stand for extended periods of time and carry trays of food and drinks.
• Flexibility to work evenings, weekends, and holidays as required.

Required Skills

Skills and Qualification:

• Experience: Previous experience in a customer service role, especially in food service, is preferred but not required. On-the-job training is often provided.

• Communication Skills: Must be able to clearly communicate with customers, kitchen staff, and colleagues to ensure smooth service.

• Customer Service Skills: Ability to interact with guests in a friendly, positive, and professional manner. A focus on creating a pleasant dining experience.

• Multitasking Ability: Must be able to juggle multiple tasks, such as taking orders, serving food, and attending to customer needs, especially during busy times.

• Attention to Detail: Ability to accurately take orders, ensure special requests are noted, and verify food quality before serving.

• Physical Stamina: Ability to stand for long periods, walk around, and carry heavy trays or plates.

• Teamwork: Must work well with others, including fellow waitstaff, kitchen staff, and management.

• Basic Math Skills: Ability to handle payments, process transactions, and make change accurately.

• Knowledge of Food & Beverage: Familiarity with the menu, including food ingredients, preparation methods, and drink options. Knowledge of dietary restrictions or allergens is a plus.

• Flexibility: Willingness to work evenings, weekends, and holidays as needed.

• Cleanliness & Hygiene: Adherence to cleanliness and food safety standards is essential to ensure a safe dining environment.

• Positive Attitude: A friendly, upbeat attitude to create a welcoming atmosphere for guests.