Ticketing Consultant @ Amyra Travel and Tours

Job Summary

Role and Responsibilities:

• Engage with customers in-person or over the phone to understand their travel needs and preferences.
• Provide expert advice on travel destinations, flight options, hotel accommodations, and other travel-related services.
• Efficiently handle ticketing, reservations, and bookings using computerized systems.
• Stay updated with the latest airline regulations, fare rules, and travel industry trends.
• Handle changes to cancellations and refunds while adhering to company policies and procedures.

Required Skills

Skills and Qualification:

• Proven experience as a Air ticketing Consultant or in a similar role within the travel industry.
• Proficiency in computerized reservation systems (GDS systems like Amadeus, Galileo, Sabre, etc.).
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Attention to detail and accuracy in handling bookings and transactions.
• Knowledge of domestic and international travel destinations, visas, and travel regulations.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Experience 3-Year or More.