Supervisor, Female Hostel (Off-Campus) @ Aga Khan University

Job Summary

You will be responsible for:

• assisting Manager University Residences in looking after Off-campus Female Hostel and supervising overall activities of the hostel
• taking care of female students residing in the female hostel and resolve their day to day issues
• ensuring safe stay of students in hostel, supervisor will keep all require emergency medications available in hostel and will maintain their record accordingly
• ensuring daily round of  students room to ensure that students has kept all personal belongings under locked & key while leaving hostel
• supervising housekeeping staff to ensure that overall hostel premises are kept neat and clean
• ensuring complete informations has been provided face to face while  handing and taking over during shift changes
• ensuring students do not leave hostel premises unauthorized and uninformed, and in and out timings are recorded in the record register
• ensuring that hostel facilities are not misused/ damaged
• keeping record of daily activities/events and any incident in the hostel
• keeping record of all complaints made by students and follow up with the Off-campuses Coordinator for corrective measures
• maintaining an up to date record of all data including hostel occupancy ,student’s health visits, maintenance complain and students record while they are on leave
• preparing hostels for accommodating new students before the start of academic calendar
• conducting surprise checks of students rooms for any illegal and unauthorized activity taking place in the room or employing unauthorized electrical appliances in the rooms
• accompanying students if an outdoor activity is officially organized for the students.

Required Skills

You should have:

• at least Intermediate, graduate will be preferred
• 3-5 years of working experience in an administrative position, having supervisory role in the hospitality industry or hostels. An academic environment experience or health background will be considered as an advantage
• understanding of and ability to communicate with young people with diverse backgrounds
• high level of tolerance and a calm disposition to be able to deal with difficult and challenging people
• good listening skills and ability to establish positive rapport with students
• good administrative and organizational skills and ability to resolve administrative problems
• hands on experience of workload management and ability to meet timelines under pressure
• good public dealing ability
• ability to use computer and common use software like MS Office, Internet etc
• ability to handle shift work and perform extra duties as and when required.