Job Summary
SJDA is seeking applications for the positions of Social Mobilizer with the expertise of working closely with families for their holistic development.
The social mobilizer will be responsible to provide case management services and serve as the single point of contact for the families in the poverty elimination program. The incumbent is expected to work collaboratively with families to develop their Family Development Plans and make stringent efforts to materialize those plans in accordance with the family aspiration and program objectives.
Position Locations
This position will be based in Arkari. Candidates from within the valley are preferred.
Reporting Relationships
The Social Mobilizer will report to the Valley Coordinator and will work in close coordination with him/her, or any other person designated by him/her.
Responsibilities
The Social Mobilizer will provide holistic and comprehensive case management services to families enrolled in the program including: assessing needs, goal setting, case planning, monitoring, and encouraging progress, advocacy & referrals, and connecting with the economic development team for job placement and/or entrepreneurship.
1. Family Support
Serve as a single point of contact for coordinating services and support for the family. Build strong relationships with family members to foster open communication and understand their needs, capacities, and aspirations.
Guide families through different stages of development (crisis, stabilization, development, self-sustenance), covering needs such as health, education, livelihoods, housing, food security, and community participation.
Conduct regular home visits as per the agreed schedule, providing support in areas such as psychosocial well-being, financial literacy, nutrition, and hygiene.
Facilitate the families for developing their Family Development Plans (FDPs) to set and achieve their socioeconomic development goals.
As the advocate for the families, present their FDPs to the Governance Committees for approval.
Ensure families receive socio-economic support (both financial and non-financial) aligned with their approved FDPs.
Ensure that all members of the family take ownership of their progress and the family’s progress. Also, educate families on using financial support responsibly and for the intended purposes.
Refer complex cases and report issues from the field promptly to the valley coordinator in line with program policies.
2. Career Development Support
Assess beneficiaries' skills, interests, and market trends to provide tailored career development and guidance.
Identify barriers to employment / entrepreneurship and assist in overcoming them.
Help beneficiaries create economic action plans and provide mentorship to achieve those goals.
Support beneficiaries in job searching, resume writing, and interview preparation.
Work with the beneficiaries for developing feasibility plans for their enterprises.
Provide financial literacy training, including business & personal finance management, and family budgeting.
3. Monitoring & Reporting
Engage families in baseline, annual, end-line, and impact assessment surveys.
Undertake regular visits to the program beneficiaries and provide necessary feedback to stakeholders.
Track and report on family and intervention progress against set goals, as per the agreed timelines.
Undertake and/or assist poverty related data collection, compilation and reporting activities as required.
Ensure timely collection and entry of baseline, FDP, and intervention data into the MIS; maintain data accuracy and completeness for assigned families in MIS.
Develop and maintain Ensure accurate and consistent documentation and record of all program activities, including home visits, referrals, and impact evaluation metrics.
Participate in reflection sessions with supervisors for qualitative data collection, program improvement, and troubleshooting.
4. Volunteer Engagement and Collaborations
Assist the Supervisor in mobilizing, training, and managing volunteers, as needed.
Liaise and establish strong working relationships with partner organizations, program stakeholders, community institutions, and relevant government/non-government entities in the valley.
Be poverty scouts – look out for individuals facing financial challenges who may need support for family development but are unaware or reluctant to ask for help.
Play active role in conflict resolution with regards to program interventions.
Perform any other task as assigned by the Valley Coordinator.
Required Skills and Qualifications:
Qualification:
16 years of education from an HEC-approved institution or an internationally recognized university, preferably in social or management sciences.
Professional Experience:
Have a minimum of 03 years of work experience, with 1 year experience in a similar capacity preferably in the social or development sector.
Professional / voluntary experience in community-based institution(s) would be an advantage.
Skills and Attitudes:
Demonstrated professional experience working on issues related to poverty alleviation, socio-economic challenges, and community development.
Excellent verbal and written communication abilities, including clear and concise report writing.
Strong interpersonal skills together with cultural, gender and political sensitivities.
Proven ability to manage multiple tasks under pressure, meet stringent deadlines, and ensure teamwork.
Ability to work efficiently and harmoniously within multi-disciplinary teams.
Ability to professionally and respectfully engage with community members and volunteer teams.
Ability to manage confidential information with discretion and apply analytical skills to assess and interpret data effectively.
Competence in using basic computer applications (MS Office: Word, Excel, PowerPoint), other software tools, as well as familiarity with technology for data collection, documentation, and reporting.
Language Proficiency
Strong communication skills in English and Urdu (both oral and written) as well as relevant local language(s).
Work Timings & Travel:
Requires a flexible schedule to accommodate a non-traditional work week, including some evenings and weekends.
Willingness to work beyond normal working hours and extended travels within the valley.