Social Media & E-Commerce Specialist

Job Summary

Job Description:

We are looking for a Social Media & E-Commerce Specialist to manage our online presence and help optimize our e-commerce platform. This position focuses primarily on social media strategy, content creation, and website management, with some additional responsibilities in customer service and in-store support. Please read the full job description carefully before applying to ensure this position aligns with your skills and circumstances, as this is an in-person role, not remote.

Role and Responsibilities:

Social Media Management

• Design and create engaging content for social media platforms (Facebook, Instagram, etc.).
• Develop and execute strategies to increase brand visibility, customer engagement, and drive traffic to the website.
• Run and optimize social media ads to promote products and special offers.

E-Commerce Website Management

• Maintain and update our WordPress e-commerce website, ensuring a seamless and user-friendly shopping experience.
• Make structural and content changes to improve site navigation, layout, and functionality.
• Manage product listings, promotions, and new updates to keep the site current and appealing.

In-Store Support (Limited)

• Assist customers with product inquiries and purchases in-store.
• Provide basic in-store support, including cashiering and POS operations, as needed.

 

Required Skills

• Location: This is an in-person position located in DHA-5 Karachi. Candidates must be available to work on-site.
• Reliable Transportation: Applicants should have a reliable means of commuting to the workplace.
• Proven experience in social media content creation, ad management, and e-commerce operations.
• Familiarity with WordPress and the ability to manage and update content.
• Strong customer service skills, with some experience in retail or in-store sales.
• Experience with POS systems and cashier duties is a plus but not required.
• Ability to work independently and manage multiple tasks effectively.
• Creative, detail-oriented, and able to think strategically.

Preferred Skills:

• Graphic design skills (Adobe Creative Suite or Canva).
• Basic knowledge of SEO and digital marketing best practices.
• Experience in e-commerce and online sales.

Working Hours:

• Full-time, 11AM to 9.30PM.

Salary & Benefits:

• Competitive salary based on experience.
• Opportunities for growth in digital marketing and e-commerce operations.
• A collaborative and supportive work environment.
• Employee discounts on products.

We look forward to receiving your application! Apply now to be part of our exciting team!