Job Summary
Job Description
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers’ requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Required Skills
Job Specification
- Proficient with MS Office particularly MS Excel (Spreadsheet)
- Possess Knowledge of Call Centre Operations
- Must be flexible to work in shifts
- Candidate must have excellent command over Sindhi Language.
- Female Candidate is preferred.
- Shift timing : 12 PM – 08 PM & 04 PM to 12 AM
Required Qualification
Job Type: Full-time
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
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Job Type: Full-time
Salary: Up to Rs36,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Job Type: Full-time
Pay: Up to Rs36,000.00 per month
Ability to commute/relocate:
Karachi: Reliably commute or planning to relocate before starting work (Required)