Sales Officer @ Yaraan Trading (SMC) Pvt Limited

Job Summary

We are a growing Fast Moving Consumer Goods Company looking for a motivated and results-driven Sales Officer to join our team. Our company is dedicated to providing top-quality products/services, and we are seeking a professional who is passionate about sales and customer relationships. The Sales Officer will play a key role in driving business growth by achieving sales targets and building strong customer connections.

Job Responsibilities:

• Identify potential customers and actively pursue new sales opportunities.
• Promote and sell company products/services to individual and corporate clients.
• Maintain and grow relationships with existing customers, ensuring a high level of satisfaction.
• Achieve monthly and quarterly sales targets set by the company.
• Conduct market research to stay updated on market trends and competitor activities.
• Prepare and deliver sales presentations to prospective clients.
• Maintain accurate records of sales activities, customer interactions, and follow-ups in the company’s CRM system.
• Collaborate with the sales team and other departments to ensure smooth order processing and customer service.
• Address customer inquiries and complaints in a timely and professional manner.
• Monitor and report on sales performance to the sales manager.

Required Skills

Skills and Qualification:

• Sales and Negotiation Skills: Proven ability to engage customers, close deals, and achieve sales targets while building strong relationships.

• Communication Skills: Excellent verbal and written communication skills to present ideas clearly and effectively to both customers and team members.

• Customer Relationship Management: Experience in managing customer relationships, handling inquiries, resolving issues, and ensuring client satisfaction.

• Problem-Solving Abilities: Strong analytical skills to identify challenges and develop creative solutions to customer or sales-related issues.

• Goal-Oriented: A proactive approach to setting and achieving ambitious sales targets, with the ability to stay motivated and focused on success.

• Time Management and Organizational Skills: Ability to prioritize tasks, manage time efficiently, and handle multiple customer accounts simultaneously.

• Teamwork: Ability to collaborate with colleagues across departments (sales, marketing, customer service) to ensure a smooth sales process.

• Technical Proficiency: Familiarity with CRM software and Microsoft Office Suite (Excel, Word, PowerPoint) for managing sales data and creating reports.

• Market Knowledge: A deep understanding of the industry, market trends, and competitor products/services to better position the company’s offerings.

• Resilience and Adaptability: Ability to handle rejection and stay positive while continuously improving sales strategies in a competitive market.