Sales Officer @ Yaraan SCO Franchise Hunza

Job Summary

Job Type: Full-time

Company Overview:
We are a franchise offering SCOM network services, providing mobile and data services across the region. Our commitment is to deliver exceptional customer service and ensure the availability of reliable network solutions. We are looking for a dynamic and results-driven Sales Representative to join our team and help expand our customer base.

Job Responsibilities:

• Promote and sell SCOM network services (voice, data, and mobile packages) to individual and corporate customers.
• Identify customer needs and recommend suitable SCOM service packages.
• Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
• Meet and exceed monthly sales targets for SCOM services.
• Conduct market research to identify new opportunities for customer acquisition.
• Handle customer queries, resolve complaints, and provide support on SCOM products and services.
• Maintain accurate records of sales and customer interactions using software.
• Stay updated on new SCOM service offerings, promotions, and product developments.

Required Skills

Skills and Qualification:

• Communication Skills: Excellent verbal and written communication, with the ability to clearly explain products and services.
• Customer Service Orientation: Focused on providing an exceptional customer experience by understanding needs and addressing concerns.
• Problem-Solving Abilities: Capable of handling customer complaints and resolving issues efficiently.
• Time Management and Organization: Ability to manage multiple clients and tasks, while maintaining organized records.
• Adaptability: Comfortable in a fast-paced environment and able to adjust to changes in product offerings and customer demands.
• Technical Proficiency: Familiarity with telecom products and services, especially in network services, is an advantage.
• Teamwork: Able to collaborate effectively with colleagues and management to meet franchise goals.
• CRM Skills: Experience in using Customer Relationship Management (CRM) tools to manage leads and track customer interactions.