Receptionist @ Linko International Pvt Ltd

Job Summary

We are seeking a friendly, organized, and professional Receptionist to serve as the face of our organization. The ideal candidate will provide exceptional customer service, manage front desk operations, and support administrative functions to ensure the smooth running of daily activities.

Role and  Responsibilities:

Front Desk Management:

• Welcome and greet visitors warmly and professionally.
• Answer and direct phone calls efficiently to the appropriate departments.
• Maintain a neat and organized reception area.

Administrative Support:

• Manage incoming and outgoing correspondence, including emails and mail.
• Assist with scheduling, appointment setting, and meeting room management.
• Perform basic data entry, record keeping, and office administrative tasks.

Customer Service:

• Respond to inquiries in person, by phone, or via email with professionalism and courtesy.
• Address visitor needs or direct them to relevant staff or departments.

Office Coordination:

• Monitor and order office supplies as needed.
• Ensure security by following visitor sign-in and badge protocols.
• Support internal teams with day-to-day operational needs.

 

Required Skills

Qualifications:

• High school diploma or equivalent (additional certifications are a plus).
• Prior experience in a receptionist, front desk, or customer service role.
• Proficient in Microsoft Office Suite and basic office equipment.
• Strong verbal and written communication skills.
• Excellent organizational skills and the ability to multitask effectively.
• Professional appearance and positive demeanor.

Communication Skills:

• Excellent verbal and written communication.

• Ability to convey information clearly and professionally.
• Active listening to understand and address visitor and caller needs effectively.

Interpersonal Skills:

• Friendly and approachable demeanor to make guests feel welcome.

• Strong customer service orientation to handle inquiries and resolve issues promptly.
• Ability to maintain a professional attitude in all interactions.

Organizational Skills:

• Proficiency in managing and prioritizing multiple tasks simultaneously.

• Attention to detail for accurate scheduling, record-keeping, and documentation.
• Ability to maintain an orderly and well-organized reception area.

Time Management Skills:

• Ability to manage appointments and meetings efficiently.

• Punctuality in managing daily tasks and deadlines.

Technical Proficiency:

• Competence in Microsoft Office Suite (Word, Excel, Outlook) and other office software.

• Familiarity with office equipment (e.g., printers, scanners, fax machines).
• Basic understanding of CRM or scheduling software is a plus.

Problem-Solving Skills:

• Quick thinking to address and resolve visitor or operational issues.

• Resourcefulness in finding information or directing inquiries appropriately.

Multitasking Ability:

• Capacity to manage incoming calls, visitors, and administrative tasks simultaneously.

• Ability to stay focused and productive in a fast-paced environment.

Professionalism:

• Polished appearance and demeanor suitable for a front-facing role.

• Discretion when handling sensitive or confidential information.
• Commitment to upholding company values and providing a positive first impression.

Adaptability and Flexibility:

• Ability to handle unexpected situations or changes calmly and effectively.

• Willingness to assist with additional tasks when required.

Teamwork and Collaboration:

• Ability to work well with colleagues across departments.

• Willingness to support the team in achieving overall organizational goals.

What We Offer:

• Competitive salary and comprehensive benefits.
• A supportive and inclusive work environment.
• Opportunities for career growth and skill development