Manager, Sales and Marketing (Phlebotomy Centre South Karachi) - Pathology and Laboratory Medicine E @ The Aga Khan University Hospital

Job Summary

The Department of Pathology and Laboratory Medicine at The Aga Khan University is a dynamic academic centre which serves the diagnostic needs of the country through its clinical laboratory services that spreads across Pakistan. AKUH’s Clinical Laboratory is College of American Pathologists (CAP) accredited and caters to the need of the entire country through its tertiary lab at the main campus and 300+ specimen collection units and 13 stat labs across Pakistan. 

The Department of Pathology and Laboratory Medicine consists of five major sections namely Chemical Pathology, Hematology & Transfusion Medicine, Histopathology, Microbiology, and Molecular Pathology. Each section is academically driven and is highly engaged in research and undergraduate, postgraduate teaching and training. 

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment. 

Roles & Responsibilities:
The incumbent will be responsible to: 

• Maintain day to day smooth running of Collection Points & STAT laboratories of assigned region. 
• Responsible for inventory control and supplies of Collection Points / STAT. 
• Ensure volume growth of laboratory programme by handling & managing daily visit of marketing coordinators to referring physicians for customer satisfaction. 
• Ensure brand recognition and loyalty of AKUH by visiting key physician and opinion leader in the region. 
• Organize CME programs in the region to increase the awareness. 
• Ensure asset management of Collection points / STAT Laboratories and accordingly minimize equipment down time as and when required. 
• Support in the development and execution of both short-term and long-term objectives for laboratory operations. This includes projecting future requirements and devising strategies that align with these projections. 
• Improve quality laboratory services and accordingly enhance the accessibility of AKUH and Laboratory services.  
• Ensure compliance with CAP/ JCIA standards by conducting regular audits. 
• Identify staffing needs, prepare staffing plan, and support staff developmental initiatives and training programs to ensure continuous learning and development of staff.  

Required Skills

Skills & Qualifications:

• A Masters’ degree from a reputed university; preferably in Business Administration or equivalent. 

• Minimum of 5 to 7 years of relevant experience in administrative and operational affairs of running a laboratory; preferably in a health care setting. 

• Command over technical and administrative aspects of Clinical Laboratory operations. 

• Ability to effectively prepare budgets, manage resources and monitor financial performance.  

• Excellent communication skills. 

• Ability to develop Business Marketing Skills. 

• Ability to develop, maintain and strengthen partnership with stake holders across functions for the delivery of exemplary patient care services. 

• Excellent analytical skills to understand and solve complex problems, and ability to present with clarity to a wider audience. 

• Ability to make difficult decisions in a timely manner; positive attitude and ready to accept change. 

• Ability to cope-up with work pressure and meet stringent deadlines. 

• Ability to handle large teams’ cross functional teams including sales force. 

To Apply: 

​Please send your updated CV to [email protected] and mention position number " 10024150" in the subject line. Only shortlisted candidates will be contacted. 

Note: Comprehensive employment reference checks will be conducted. 

Applications should be submitted latest by April 10, 2025