Data Entry / Support Specialist @ Horizon Technologies

Job Summary

We seek a detail-oriented and proactive Data Entry Specialist to join our dynamic team. This role requires a professional who can handle data entry tasks while also serving as a crucial link between clients, customers, and our design team. The ideal candidate will possess excellent English communication skills, be adept at handling client inquiries, and manage follow-ups efficiently. Additionally, a fundamental understanding of graphic design is essential to communicate effectively with the design team.

Role and Responsibilities:

• Accurately input and update data into systems, ensuring high data integrity.
• Respond promptly to client inquiries via various communication channels, resolving issues effectively.
• Serve as the liaison between customers, clients, and the designing team, ensuring smooth communication.
• Manage leads by making calls and conducting follow-ups, maintaining detailed interaction records.
• Utilize basic graphic design knowledge to understand client requirements and communicate with the design team.
• Maintain regular follow-ups with clients and leads to ensure satisfaction and address concerns.
• Collaborate closely with the design team to meet client requirements and ensure timely project delivery.
• Make and manage calls to leads and ensure proper follow-up.

Required Skills

Skills and Qualification:

• Exceptional verbal and written English communication skills
• Proficiency in MS Office, data entry software, and basic graphic design tools.
• Strong attention to detail and accuracy in data entry tasks.
• Excellent organizational and time-management skills.
• Ability to build and maintain professional relationships.
• Basic understanding of graphic design principles and tools.​