Customer service Representative @ Prodigy Solutions

Job Summary

We are looking for good English speakers of our USA based project
Experience in a call center is a plus point but If you don’t have experience, don’t worry—our experts will train you.

Role and Responsibilities:

• Manage large amounts of incoming phone calls Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within  offering:

 

Required Skills

Skills and Qualification:

• Good English speakers
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening

 

Full shift With Fixed salary
Uncapped commissions
Daily & weekly incentives
Location: Karachi

Earn up to Rs. 85,000 per month ( basic salary +commissions).