Customer service Representative @ Prodigy Solutions

Job Summary

We are looking for good English speakers of our USA based project.

Role and Responsibilities:

• Experience in a call center is a plus point but If you don’t have experience, don’t worry—our experts will train you

• Manage large amounts of incoming phone calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

Required Skills

Skills and Qualification:

• Minimum Intermediate
• Good communication skills
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills

 

Offering:
Full shift With Fixed salary
Uncapped commissions
Daily & weekly incentives
Location: Karachi

Earn up to Rs. 85,000 per month ( basic salary +commissions).
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