Customer service Representative @ Prodigy Solutions

Job Summary

Prodiigy Solution is seeking Walk-In Interview: Customer Service Representative

• Manage large amounts of incoming phone calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

 

Required Skills

Skills and Qualification:

• Good English
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening

 

 

Position Details:

Shift Timing: 8:00 PM – 5:00 AM (Part-time options available)
Location: Old Sabzi Mandi, Opposite Askari Park, University Road, Karachi
Salary: Up to 100,000 PKR + high commissions & incentives
What We Need:

Fluent in English with excellent communication skills