Customer service Representative @ Prodigy Solutions

Job Summary

Role and Responsibilities:

• Manage large amounts of incoming phone calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

Required Skills

Skills and Qualification:

• Minimum Intermediate
• Fresh should be apply
• Good Communication skills
• Walk-In Interview

Position Details:
Timing: 8:00 PM – 5:00 AM (Part-time options available 8:00 pm to 2:AM)
Location: Old Sabzi Mandi,University Road, Karachi
Salary: Up to 100,000 PKR + high commissions & incentives
Excellent communication skills required