Job Summary

Role and Responsibilities:

  • Manage large amounts of incoming phone calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service team sales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

Required Skills

Skills and Qualification:

  • Basic English
  • Basic computer knowledge
  • Able to work on evening shift
  • Pick n drop for females

We're currently hiring at Radiant Ventures. Interested in joining our team? Let me know, and I can share more details with you! Basic English Skills Basic computer skills Fresh / experience both can apply Male/ female both are encourage.  

Monthly fixed salary 20000 till 30000 Bonus on good performance Pick and drop for females Timing :- 7:00 pm till 01:30 am

Company :-Radiant Ventures LOCATION: A-976, near UP More, Sector 11-B Sector 11 B North Karachi Twp, Karachi, Karachi City, Sindh 75850.

INTERVIEW TIMING :- 6:30 pm till 12:00 am.  INTERVIEW DAYS:-  Monday till Friday REQUIREMENTS: Come along with the hard copy of your CV, 2 photocopies of your CNIC/B-form, 2 (recent) passport size photographs.

 

Details

  • Published:
    7 Feb 2025
  • Industry:BPO
  • Job Function:Client Services & Customer Support
  • Qualification:Intermediate
  • Experience:Fresh
  • Type:Full Time
  • Shift:Evening
  • Positions:100