Cell Phone Technician @ NIKAP VENTURES PVT LTD

Job Summary

We're looking for a highly skilled and customer-focused Cell Phone Technician to diagnose, repair, and maintain various mobile devices, including smartphones, tablets, and other wireless devices.

Role and Responsibilities:

• Diagnose and repair faulty mobile devices, including hardware and software issues
• Perform routine maintenance, upgrades, and troubleshooting on devices
• Install and configure software and hardware components
• Conduct diagnostic tests to identify device faults
• Provide exceptional customer service and support
• Maintain inventory of parts and supplies
• Stay up-to-date with latest device technologies and repair methods

Required Skills

Skills and Qualification:

• 1+ year of experience in cell phone repair or related field
• Technical certifications (e.g., CompTIA A+, Mobile Device Repair Certification)
• Strong knowledge of mobile device operating systems (iOS, Android, etc.)
• Excellent problem-solving and analytical skills
• Effective communication and customer service skills
• Ability to work in a fast-paced environment

Preferred Qualifications:

• Previous experience working with various device models and manufacturers
• Familiarity with industry-standard tools and equipment
• Experience with inventory management and point-of-sale systems